Troubleshooting

How to Modify Settings to Fix Glitchy Screen

On rare occasions a vehicle may experience a glitchy screen but no need to worry, the 5 steps below will get that resolved within a few minutes. Make sure the Magic Link is plugged in and your car is…

Austin W.
Updated 3 months ago by Austin W.

How to Fix Screen Resolution

First, if you have the Android Auto app, please delete it from your phone. This has fixed a lot of issues. If that doesn't work please follow the steps below. Make sure the Magic Link is plugged in a…

Austin W.
Updated 3 months ago by Austin W.

How To Fix Frozen Screen, Touch Screen Not Working, or Steering Wheel Controls

If you are experiencing any of these issues listed below please submit a Software Update Request through our contact form to receive an over-the-air update. Frozen touch screen. Touch screen not resp…

Austin W.
Updated 3 months ago by Austin W.

How To Fix Magic Link Connection Issues

If you are getting stuck on the auto-connecting screen, we have a new software available. Please reach out via our contact form and select Software Update Request. Occasionally, you may experience a…

Austin W.
Updated 3 months ago by Austin W.

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