Please find below the steps involved:. Try the steps on this link first: https://help.themagicbrand.co/en-US/my-box-won-t-connect-how-do-i-fix-this-380174. If this didn’t fixed the issue, please try the steps below:

Please find below the steps involved:&#xA0;<ol><li dir="ltr" style="text-decoration:none;">Try the steps on this link first:&#xA0;<a href="https://help.themagicbrand.co/en-US/my-box-won-t-connect-how-do-i-fix-this-380174" style="text-decoration:none;">https://help.themagicbrand.co/en-US/my-box-won-t-connect-how-do-i-fix-this-380174</a>&#xA0;</li></ol>If this didn&#x2019;t fixed the issue, please try the steps below:<ol><li dir="ltr">Prepare a Micro SD card and format it into FAT32</li><li dir="ltr">Copy the firmware file named &#x201C;update. zip&#x201D; to the root directory of the Micro SD card</li><li dir="ltr">https://drive.google.com/file/d/1vBu_nMK1YvJosaTgB0dJ5On1yHwBuWNW/view?usp=drive_link</li><li dir="ltr">Plug in the Magic Box Lite to the vehicle and then &#xA0;insert the Micro SD card</li><li dir="ltr">Tap &quot;Wipe data and format flash&quot; on the pop-up notification, next tap Install to start updating</li><li dir="ltr">After updating is finished, the system will restart. Remove the card.</li></ol>

Red LED Light No Display

Please find below the steps involved:. If this doesn’t fix the issue, please try the steps below:

Please find below the steps involved:&#xA0;<ol><li>Try to use a different usb cable and usb port on the vehicle. Also, make sure that there are no other phones connected to the vehicle via bluetooth and usb port.</li></ol> If this doesn&#x2019;t fix the issue, please try the steps below:<ol><li dir="ltr">Prepare a Micro SD card and format it into FAT32</li><li dir="ltr">Copy the firmware file named &#x201C;update. zip&#x201D; to the root directory of the Micro SD card</li><li dir="ltr">https://drive.google.com/file/d/1vBu_nMK1YvJosaTgB0dJ5On1yHwBuWNW/view?usp=drive_link</li><li dir="ltr">Plug in the Magic Box Lite to the vehicle and then &#xA0;insert the Micro SD card</li><li dir="ltr">Tap &quot;Wipe data and format flash&quot; on the pop-up notification, next tap Install to start updating</li><li dir="ltr">After updating is finished, the system will restart. Remove the card.</li></ol>

Device Freezes and Audio Issue

Please find below the steps:&#xA0;<ol><li dir="ltr">Need to download this YouTube APK to TF card;&#xA0;<a href="https://drive.google.com/file/d/1DfBrpudP43VromSTzhpjU2p2SO7QTzBp/view?usp=drive_link" style="text-decoration:none;">https://drive.google.com/file/d/1DfBrpudP43VromSTzhpjU2p2SO7QTzBp/view?usp=drive_link</a>&#xA0;</li><li dir="ltr">Insert the TF card into Magic Box Lite;</li><li dir="ltr">Open files, find YouTube on TF card, and click it to install;</li><li dir="ltr">Click Install and confirm the installation. Wait until the installation is complete</li></ol>

YouTube Not Working/Outdated

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