Products & Applications
Magic Box
Getting Started
How To Quickly Connect & Activate Personal Hotspot
How To Connect To Wireless CarPlay using The Magic Box
How To Connect The Magic Box to a Wifi Network
Troubleshooting
Instructional Videos
How to Change Time & Date Settings
How To Manage and Delete Apps
How to Clear Apps to Reduce Background Cache
How To Customize The Startup Animation?
How To Split Screen Between Two Apps
How To Select Default Startup Screen Within The Magic Box
How To Download Apps That Are Not Available In Google Play Store
How To Connect The Magic Box To Your Car
How to Return to Your Factory Car Screen
Mirror Your Phone to Cars Display Screen
How To Access General Settings Within The Magic Box
Magic Link
Shipping & Tracking
What carriers do you use?
Do you deliver to Military Post Offices APO?
My order says delivered but I have not received it, what do I do?
What countries do you ship to?
How much does shipping cost?
How do I track my order status?
How long will it take my order to arrive?
Ordering & Payments
What payment options do I have?
Do you provide military discounts?
Can I purchase Magic Brands products in retail stores?
How do I cancel/change my order?
Warranty & Returns
Contact Us
- Choose Support Category
- Products & Applications
- Magic Link
- Troubleshooting
- How to Fix Screen Resolution
How to Fix Screen Resolution
Updated
by Austin W.
First, if you have the Android Auto app, please delete it from your phone. This has fixed a lot of issues. If that doesn't work please follow the steps below.
- Make sure the Magic Link is plugged in and your car is on
- Go into your phone’s wifi and connect to the Magic Link Wifi network (the name of this network will be 99% similar to the bluetooth name)
- Once it is connected, Open up your web browser and enter 192.168.50.2 in the browser (if you have any issues here clear the cache)
- Enter your car details
- Select advanced in the bottom right
- change video resolution to 1280x720 if that resolution does not work there are two other options. please try those as well
