Products & Applications
How To Split Screen Between Two Apps
How To Download Apps That Are Not Available In Google Play Store
How To Connect The Magic Box To Your Car
How to Return to Your Factory Car Screen
Connect to Phone Hotspot or WiFi
Mirror Your Phone to Cars Display Screen
How To Access General Settings Within The Magic Box
How To Customize Your Home Screen
Shipping & Tracking
What carriers do you use?
Do you deliver to Military Post Offices APO?
My order says delivered but I have not received it, what do I do?
What countries do you ship to?
How much does shipping cost?
How do I track my order status?
How long will it take my order to arrive?
Ordering & Payments
What payment options do I have?
Do you provide military discounts?
Can I purchase Magic Brands products in retail stores?
How do I cancel/change my order?
Warranty & Returns
Updated by Austin W.
Occasionally, you may experience a connection loop while trying to connect The Magic Link to your phone via Bluetooth. No need to worry, you can try the following steps for me if you are still having issues? This has fixed most problems people may have.
- While in your mobile phone, navigate to Settings --> General --> CarPlay --> Select the Magic Link device (will be similar name to the bluetooth name" and select "Forget this car"
- While in your mobile phone, navigate to Settings --> Bluetooth --> Turn off bluetooth
- While in your mobile phone, navigate to Settings --> Wifi --> Turn off Wifi
Please then turn wifi and bluetooth back on. When you turn bluetooth on wait for the magic link bluetooth name to pop up and re-connect.
Here's a quick video as well: