Please find below the steps:&#xA0;<ol><li dir="ltr">Go to your original CarPlay and ensure the CarPlay is set to widescreen.<img src="https://attachments.gorgias.help/JWE4j73wLG7ZlV9b/hc/30BVo7vLmk6rvzmQ/2024091201-2394da18-b124-4e37-b4b2-5fbc94eea4e1-ee579cd3-749a-4792-91e9-a37941ac935a.png" width="405" height="249" class="fr-fic fr-dii"></li><li dir="ltr">If you can navigate further inside the Magic Box 2.0, can you please check under settings - if &quot;Dmode&quot; is visible? If visible, you can view it on the upper left hand corner of the screen.<img src="https://attachments.gorgias.help/JWE4j73wLG7ZlV9b/hc/30BVo7vLmk6rvzmQ/2024091201-b53045f1-ceba-4deb-8b58-e8601491636a-345a4e82-9a33-45ee-aaab-3d25ebfb4ce1.png" width="390" height="189" class="fr-fic fr-dii"></li><li dir="ltr">If it is turned on - have it turned off (Note: for Ford and Lincoln - &#x201C;D-mode&#x201D; should be turned on). Then unplug the Magic Box, wait for 1 minute and plug it back in. You should be able to get the full screen.</li></ol>

Widescreen Not Displaying Correctly

Please find below the steps:&#xA0;<ol><li dir="ltr">Please make sure you do not download the Disney+ version from another sub-company called Disney-Hotstar Electronic Content, LLC or The Walt Disney Company (Southeast Asia).</li><li dir="ltr">Please go to the correct Disney+ APKpure website which is&#xA0;<a href="https://apkpure.com/disneyplus/com.disney.disneyplus" style="text-decoration:none;">https://apkpure.com/disneyplus/com.disney.disneyplus</a>&#xA0;</li><li dir="ltr">Click on the Version history:&#xA0;<a href="https://apkpure.com/disneyplus/com.disney.disneyplus/versions" style="text-decoration:none;">https://apkpure.com/disneyplus/com.disney.disneyplus/versions</a>&#xA0;</li><li dir="ltr">Install the current latest version: Disney+ 3.2.1-rc2</li></ol>

Update Disney+ App

Please find below the steps:&#xA0;<ol><li dir="ltr">Make sure the Magic Box 2.0 timezone is set correctly</li><li dir="ltr">Go into Android settings-&gt; General management -&gt; Date and Time -&gt; Set both by network and mobile network automatic date and time ON then OFF to manual.</li><li dir="ltr">Reboot Android phone</li><li dir="ltr">Reconnect to wireless Android Auto</li></ol>

Maps Issue on Android Auto

Please follow the instructions below:<ol><li dir="ltr">Slide up the sliding button on the side of the Magic Remote.</li><li dir="ltr">Turn on the Magic Remote 2.0 then press OK &amp; Back buttons at the same time for a few seconds.</li><li dir="ltr">The LED Indicator light will start flashing as it establishes connection.</li><li dir="ltr">Once successfully connected, the LED Indicator light will stop flashing.</li><li dir="ltr">If you cannot pair successfully, try turning the remote off then back on again and repeat.</li><li dir="ltr">Make sure The Magic Box 2.0 is powered on and Bluetooth is enabled.</li></ol>

How to Pair Remote with Magic Box 2.0 and Magic Box Lite

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Magic Box 2.0

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