Products & Applications
Magic Box 2.0
How to Connect to Wifi
How to Connect to Vehicle's Carplay
How to Switch Your Wallpaper
How to Use Split Screen Feature
Update Software to the Latest Version
How to Move Applications Around
Add Maps to Home Screen
Pre-Downloaded Apps on the 2.0
How to Connect External Bluetooth Devices such as OBD2 and more!
How to Reorganize Widgets
How to Connect to Personal Hot Spot
Beware of Pin During Setup
How to Customize App Toolbar and Home Screen Widgets
How to Switch from Carplay to Magic Box 2.0
How to Download Applications
How to Delete Apps
Simple Settings App Functions
How to Customize Home Screen Widgets
How to Screen Mirror
How to Connect to a Wifi Source
How to Quick Connect to Personal Hotspot
How to do Split Screen
How to Fix Speedometer
Adjusting Sound Loudness
Customize Home Screen, Widgets, and Move Apps
Connecting to Wireless Carplay
How to Change Wallpaper
How to Clear Background Apps
How to Use a SIM Card
Connecting External Bluetooth Devices such as OBD2 and more!
How to Update Software
How to Move Apps Around
How to Add Maps to Home Screen
Magic Box Lite
How to Launch Carplay
How to Connect to the Internet
How to go from Netflix or Youtube to Carplay
How to go from Carplay to Netflix or Youtube
How To Quickly Connect & Activate Personal Hotspot
How To Connect To Wireless CarPlay using The Magic Box
How To Connect The Magic Box to a Wifi Network
How to Change Time & Date Settings
How To Manage and Delete Apps
How to Clear Apps to Reduce Background Cache
How To Customize The Startup Animation?
How To Split Screen Between Two Apps
How To Select Default Startup Screen Within The Magic Box
How To Download Apps That Are Not Available In Google Play Store
How To Connect The Magic Box To Your Car
How to Return to Your Factory Car Screen
Mirror Your Phone to Cars Display Screen
How To Access General Settings Within The Magic Box
How to Modify Settings to Fix Glitchy Screen
How to Fix Screen Resolution
How To Fix Frozen Screen, Touch Screen Not Working, or Steering Wheel Controls
How To Fix Magic Link Connection Issues
Toyota Vehicles MUST READ
Shipping & Tracking
What carriers do you use?
Do you deliver to Military Post Offices APO?
My order says delivered but I have not received it, what do I do?
What countries do you ship to?
How much does shipping cost?
How do I track my order status?
How long will it take my order to arrive?
Ordering & Payments
What payment options do I have?
Do you provide military discounts?
Can I purchase Magic Brands products in retail stores?
How do I cancel/change my order?
Warranty & Returns
Updated by Austin W.
We try to be accessible on all forms of communication but the best way to ensure a timely response is via live chat or email. Our team is based out of San Diego, California and available via email and live chat 9am - 5pm PST Monday-Friday.
You can reach us via email firstname.lastname@example.org or submit a support request below.
If you prefer to call us directly during 5am - 5pm PST Monday thru Friday - please call us at +1 (619) 618-0901